TRAINING AND DEVELOPMENT PROGRAMME 

Inspire. Motivate. Empower.

Top Deck Consultancy collaborate with esteemed landlords who see the value in investing in their retail, hospitality and leisure experiences.

 

We provide eight, three hour training sessions per month for your tenants and their teams to attend. 

The bespoke trainings sessions are designed to fit in around the retail, hospitality and leisure staffing patterns and peak trading times.

 

We offer a wide rage of training modules to empower the team to deliver excellence and to ensure the customers experience is elevated, driving footfall and ensuring loyalty from those who visit.

86% of customers will pay more for a better brand experience, but only 1% feel the retailer consistently meet their expectations.

TRAINING SUPPORT

We offer a wide range of bespoke training modules deigned to positively impact the retail, hospitality and leisure sectors including:

Cultural sales

training

The customer experience

Preparing for peak trading

Maximising sales through tax free shopping

How to sell

Cultural training

Maximising the opportunities you have on offer

Coaching and feedback

Maximising the customer relationship

Recruitment

Recruitment

(Landlords)

CONTACT US

We would love to hear from you!

20-22 Wenlock Road, London, England, N1 7GU

Alternativly, contact us here:

info@topdeckconsultancy.com   |   TOP DECK CONSULTANCY LTD CN 10814479    ADDRESS 20-22 WENLOCK ROAD, LONDON, N1 7GU UNITED KINGDOM

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