TRAINING AND DEVELOPMENT PROGRAMME 

Inspire. Motivate. Empower.

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Top Deck Consultancy collaborate with esteemed landlords who see the value in investing in their retail, hospitality and leisure experiences.

 

We provide eight, three hour training sessions per month for your tenants and their teams to attend. 

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The bespoke trainings sessions are designed to fit in around the retail, hospitality and leisure staffing patterns and peak trading times.

 

We offer a wide rage of training modules to empower the team to deliver excellence and to ensure the customers experience is elevated, driving footfall and ensuring loyalty from those who visit.

86% of customers will pay more for a better brand experience, but only 1% feel the retailer consistently meet their expectations.

TRAINING SUPPORT

We offer a wide range of bespoke training modules deigned to positively impact the retail, hospitality and leisure sectors including:

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Cultural sales

training

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The customer experience

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Preparing for peak trading

Maximising sales through tax free shopping

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How to sell

Cultural training

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Maximising the opportunities you have on offer

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Coaching and feedback

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Maximising the customer relationship

Recruitment

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Recruitment

(Landlords)

CONTACT US

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20-22 Wenlock Road, London, England, N1 7GU

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